WHAT IS VIBER?
What is Viber? Well, official description would be that Viber is a free VoIP service and client application for mobile phones, tablets and desktop computers.
When Viber came out in 2010, it was a an application designed for sending free messages and making free calls between users who also have Viber installed on their mobile phones.
Today, users can send free messages and make free HD-quality calls to other Viber users on iPhone®, Android™, Windows Phone, Blackberry®, Windows®, Mac, Symbian, Nokia S40 and Bada devices over 3G/4G or WiFi connections.
With version 4.0, released in November 2013, Viber users got another awesome feature With this feature, Viber users can call any mobile or landline phones, even those who don't have Viber installed.
With more than 200 million users in over 193 countries, Viber is constantly innovating by introducing new platforms and adding fun new features including stickers and emoticons.
Viber is developed by Viber Media, a privately held company founded in February 2010.
WHAT IS VIBER OUT?
Viber Out is a service that allows Viber users to call any phone number at low rates. Now you can call land lines and mobiles, even if they do not have the Viber Application installed!* Learn more about how to use Viber Out below.
WHAT IS VIBER OUT CREDIT?
Viber Out credit allows you to make a Viber Out call. You purchase Viber Out credit through the application and pay through the app store. When you make a Viber Out call it will reduce the Viber Out credit you have purchased depending on the rates of the country you are calling and the duration of the call.
HOW DO I MAKE A VIBER OUT CALL?
1. Open Viber
2. Enter your Viber contact list
3. Tap the contact you would like to call
4. Select Viber Out
You can also use Viber's keypad to dial the number you would like to call. Please make sure you're dialing the number in the full international format: (+)(Country Code)(Area Code without the leading 0's)(Phone Number)
Viber will automatically place the call through Viber Out if the number you are dialing is a landline or a mobile line that is not a registered Viber number. If you do not have any Viber Out credit, you will be prompted to a purchase screen where you can check rates and make a purchase.
If can't make a Viber Out call after following the instructions, please open a support ticket here. When opening the ticket please include the following information:
1. The full number you are trying to call (including the country code)
2. Description of what happens when you try to place the call
HOW MUCH WILL A VIBER OUT CALL COST?
Viber Out's low rates vary based on your call's destination. Thus, the cost of your Viber Out call will depend on the call's destination.
You can find a list of the Viber Out rates here or you can find them in the Viber application following the instructions below:
1. Enter the More Options menu in Viber
2. Select Viber Out
3. Click View Rates
4. Type in the Country or phone number to view the rates
* Please note that some countries will initially only show the most common calling rates. Click on the country to see all of the rates displayed.